Ginger Chao
Coldwell Banker Westburn Realty

 Frequently Asked Questions

 • How will my registration information be used?
 • Am I restricted to what areas I can search based on my primary area of interest selected on LiveListings.ca?
 • Is there a cost to use LiveListings.ca or a REALTOR® LiveListings powered website?
 • My REALTOR® doesn't have a LiveListings powered website, can I still register?
 • What is LiveListings and why does LiveListings.ca sometimes have the name of a real estate company?
 • I am using a LiveListings powered REALTOR® website. Is LiveListings.ca better?
 • Does LiveListings.ca belong to a real estate company or office?
 • Is LiveListings the MLS® System?
 • Isn't MLS.ca the MLS® system?
 • Still have a question?
 • REALTORS®: Get your own LiveListings power your website for FREE!

How will my registration information be used?
Your personal registration information is only provided to the site sponsor (xyx.LiveListings.ca) or owner of a REALTOR® operated website.

Sponsored sites (xyz.LiveListings.ca) will only email LiveListings related system, services, tools, reminders or information updates. Unless the validation process expires you will not be contact by telephone. You may receive an account activation or validation confirmation letter by post mail. Your personal information will not be sold or shared with any third party without your permission. You will not be spammed or bulk mail solicited. No one likes it and it does nothing to build a relationship that requires trust, competence and confidence. If you choose to have a question answered or request further assistance from a qualified REALTOR®, your registration information will be forwarded to them under which they must comply with the terms and conditions of their real estate board in addition to those of LiveListings as noted below..

REALTOR® sites (powered by LiveListings) can choose how to use the information provided within restricted guidelines. They can not provide your information to any other REALTOR® or party without your consent.. REALTORs® are bound by Provincial privacy laws, real estate board rules in addition to BC Real Estate Association (BCREA) and Canadian Real Estate Association (CREA) rules of conduct and ethics. Significantly influential is LiveListings own acceptable use policies. All LiveListings site operators must immediately comply with consumer requests to discontinue contacting them or restrict the method of contact to that as specified by the consumer. If you feel your information is not being used appropriately, your instructions are not being followed or are feeling unacceptable pressure by a LiveListings site operator please immediately email your complaint to support@livelistings.ca and it will be dealt with immediately.

During your use of LiveListings sponsored sites you will be asked for feedback on how your information has been used and respected and your experience with a LiveListings Approved REALTOR® who operates a LiveListings powered website. This information is used to determine if a REALTOR® will continue to have access to the services and tools provided by LiveListings. Only competent, skilled and ethical REALTORs® are given a LiveListings powered website. Any REALTOR® that is a LiveListings Approved REALTOR® carries a stamp of approval that you can have confidence in working with.

Am I restricted to what areas I can search based on my primary area of interest selected on LiveListings.ca?
No. Once you are active on a LiveListings powered website you can search all areas it is available to that REALTOR/sponsor. For example all LiveListings websites in the Lower Mainland of BC can search Real Estate Board of Greater Vancouver (REBGV) and Fraser Valley Real Estate Board (FVREB) listings (Whistler to Abbotsford).

Is there a cost to use LiveListings.ca or a REALTOR® LiveListings powered website?
No. All LiveListings sponsored website are completely free to use. However registration information must be verified and the website operator has the discretion to disable or revoke access to LiveListing sites.

My REALTOR® doesn't have a LiveListings powered website, can I still register?
Your REALTOR® should have a LiveListings powered website, it's free! Please suggest to them that they contact support@LiveListings.ca to arrange for their free site. In the mean time you are welcome to register on LiveListings.ca (be sure to put in your REALTOR's® name). During the validation process it will be determined if you qualify for access. Of course you can always use the delayed search portion of LiveListings.ca without registering.

What is LiveListings and why does LiveListings.ca sometimes have the name of a real estate company?
Consumers benefit from having access to a single website that provides a complete source of local real time MLS® System data. However Real Estate Board VOW (Virtual Office Website) Rules only permit member real estate companies or REALTORs® to host VOW websites. Because of the geographical nature of real estate, consumers also need access to local city/community real estate expertise. LiveListings provides a single website service while providing localazied information through sponsorship by different top real estate companies and agencies for different areas.

I am using a LiveListings powered REALTOR® website. Is LiveListings.ca better?
It depends on where you are at in the home buying or selling process. LiveListings.ca was created to give consumers who are early in home buying/research phase access to complete and real time MLS® System data. As a consumer gets closer to buying or selling they should work with a REALTOR® who can assist them through the process and ensure they have a skilled negotiator at the table representing the consumer's interest. When a consumer is ready to start working with a REALTOR®, the LiveListings.ca sponsored site they are registered with will refer the consumer to a skilled REALTOR® in their geographical area of interest. At that time the consumer's LiveListings account will be moved to the REALTOR's® LiveListings powered website. The REALTOR® version of a LiveListings powered website has more handy tools, extensive information about the home buying and selling process, community information and more.

Does LiveListings.ca belong to a real estate company or office?
No. LiveListings.ca is operated by an independent company who arranges for local real estate companies to sponsor consumer access to real time MLS® data (see FAQ above). From time to time the sponsor company for an area may change. That is why when searching real time MLS® data you will always be on a sponsored website indicated by xyz.LiveListings.ca.. You can only be registered on one LiveListings powered website. If you would like to change which LiveListings powered website you are registered with please email support@livelistings.ca.

Is LiveListings the MLS® System?
Almost. LiveListings has a special arrangement with the local real estate boards to receive full MLS® System data on a regular interval. Usually every 2 hours. When you are searching on LiveListings you are actually searching a mirror of the MLS® System data. Only REALTORS® have access to the actual MLS® system.

Isn't MLS.ca the MLS® system?
No, MLS.ca and Realtylink.org are NOT the MLS® system. they are only website that receive data uploads on a delayed basis. For example the Real Estate Board of Greater Vancouver only uploads listings and changs every 2 days. The listing data on MLS.ca, Realtylink.org and most non LiveListings powered REALTOR® websites are 2 days behind the data on LiveListings powered websites. These other sites also do not provide access to full property details, have Search Watch alert (new listings and price changes), automated mortgage calculations or the other Real Estate Power Tools only available through LiveListings.

Still have a question?
If you have a question that is not answered here, please email it to support@livelistings.ca and we are happy to answer it and post it here.

REALTORS: Get your own LiveListings power your website for FREE!
For more information email support@livelistings.ca.

 



Ginger Chao - Coldwell Banker Westburn Realty
5489 Kingsway, Burnaby, BC V5H 2G1
Business: 604-437-1123 Fax: 604-437-9077